Frequently Asked Questions

We pride ourselves on being the best cleaners in the Bay Area

Frequently
Asked
Questions

We understand your time is valuable, so our customer-service team is available to assist you with any of your unlisted questions about our services. Don’t wait and put off solving your pain point; call us now and get the answers you need!

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With over 30 years of experience, we learned that every home is unique and customer requests are different. Depending on floor types, clutter and how long it will take to clean fluctuates the pricing. Please call 408.363.0922 for a free phone quote.

Yes, we do! We provide daily, weekly, biweekly, monthly and other customized options to fit your needs. We also provide discounts based on frequency of cleanings as well, Master Clean appreciates it’s customer’s and offers loyalty discounts.

Absolutely not, many of our customers prefer not to be home and enjoy their free time. Enjoy the luxury of coming home to a sanctuary instead of a second job. If you prefer to stay, all of our professionals are kind, courteous and respectful.

It really depends on how large in square footage your property is. Typically we will have 2 people in a single family home, in certain situations there may be a single person or three Master Clean Professionals.

Master Clean is a much different experience than your average maid, rest assured that we are also bonded, licensed and insured. Your property is safe with us and with over 30 years of experience you can trust that we know our stuff!

Not much! Besides picking up toys, clothing and other objects that will get in the way of our cleaning. Please see our page on what to expect for more details.

Pets are fine, we love animals. As long as pets are calm or placed in another area during the cleaning we have no problem.

No, we provide everything from equipment to eco-friendly green cleaning supplies.

You will be satisfied, and in the off chance you are not, we have a 100% satisfaction guarantee. Call us within 24 hours of the cleaning and we will send our professionals over with a smile and make it right.

Payment options are available in person, over the phone or even online! We accept cash, check and all major credit cards.

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We are ready to answer your questions

Do you want yours answers to your questions today? Our customer service representatives are standing by and will be more than happy to help you out. Don’t wait another minute – pick up the phone and give us a call now!

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